FIND ANSWERS TO COMMON QUESTIONS
Find answers to common questions about our services, pricing, candidate selection process, and more. If you don’t find what you’re looking for, feel free to reach out to our friendly team for personalized assistance.
At Zephyr Connects, we believe that the right talent can fuel extraordinary success for small businesses. Let’s embark on this transformative journey together. Start exploring our FAQ now, and let us connect you to the talent that will elevate your business to new heights.
The answer is simple: All kinds! Since our mission is to be THE recruiting solution for small business employers, we have developed an approach that is position agnostic. From part-time to full-time, Administrative to C-suite, we do them all! Here are some of the more common positions we fill: Project Manager, Executive Assistant, Sales Consultant, Carpenter, Accountant, and Designer. Don't see your position listed? No worries, we've got you covered. Contact us today and let's chat about how we can help with your hiring needs.
At Zephyr Connects, we deeply believe that ALL small business owners deserve support with recruiting and hiring. Because of this mission, we work with a wide variety of industries. In fact, we haven’t found an industry yet that our expertise and process can’t help. Whether it's construction, accounting and finance, elder care, wealth management, engineering, medical, law, manufacturing, or many others, we have a range of specialties that allow us to work effectively with clients from most sectors. We are committed to providing our clients with excellent service, and we are always excited to explore new opportunities to collaborate with businesses from diverse industries.
The timeframe varies due to factors such as location, competition, compensation, job requirements, and even the alignment of the stars—okay, maybe not that last one (but having confidence that the perfect person is out there can’t hurt) —it's a whirlwind of factors at play. With all the factors, it could take anywhere from 2 weeks to 6 months (although very rare). We're committed to providing comprehensive support throughout the hiring process. Our team will navigate the intricacies of recruitment, ensuring we use the best strategies, tools and tactics to find the perfect candidate for your business's unique needs, in the shortest time possible.
Curious about the cost of our services? At Zephyr Connects, we're not your typical recruiting firm. We offer a flat fee that is significantly less than the other options. We are price conscious because we are committed to making recruiting support accessible for small businesses. Ready to discover how much your open position would cost? Schedule a discovery call today! Let's dive into your unique hiring needs.
At Zephyr Connects, we redefine the game. We are disruptors because we believe much of the industry has their priorities all wrong. In fact, check out our blog about this very topic here . But one of the biggest differences is our focus on small businesses only. As a small business ourselves, we intimately understand the challenges faced by entrepreneurs when expanding their teams. We're experts in navigating this unique landscape, making us the perfect partner for your growth journey. If you want to learn more about how we are different see our side-by-side comparison here.
At Zephyr Connects, we understand your time is extremely valuable. In fact, it can take between 50-80 hours to find one new employee! And this is one of the main reasons our clients come to us- to get the recruiting process off their plate so they can focus on areas where there are most effective and needed. In all phases of our recruiting process, we ensure efficient and effective collaboration. In terms of the exact amount of time you will need to be involved varies, most of our clients get back between 50-75% of the time they used to spend. It is a dream come true to be able to do what you most need to do, knowing that at the same time, the recruiting is getting done.
Commission-only recruiters are motivated by one thing, closing your role as soon as possible so they can get their commission and put food on the table. Sounds fine on the surface, but they cannot focus on finding you the best person for your company, culture, team, goals, and more. They are focused on the resume only. They will not spend enough time with you to get to know your organization, what makes it tick, who is a great culture fit, and the dynamics of your team and leadership. Nor can they spend enough time with a candidate to learn about them, what makes them tick, learn about the values that drive them, and if they will truly be a great fit for your company and team.
At Zephyr Connects, we do things differently. Our recruiters are paid for the work they do, not whether they fill the role, ensuring they are focused on quality. They can invest ample time in thoroughly vetting candidates for both skills and cultural alignment with your unique team.
Yes, we've got you covered!
We have a two-level approach that is not found at most small firms… If a new hire does not work out in the first 30-days, we will re-recruit for no additional fee. If they do not work out from days 31-90, we will re-recruit for half of the original fee. With our guarantee approach you can rest easy knowing that we've got your back every step of the way. Your satisfaction is our top priority!
We are passionate about small businesses! We built our model just for them, so we best serve those companies with less than 100 employees. While we're equipped to handle diverse scales, the majority of our clients fall within the range of 10 to 35 employees.
Well, the answer is simple: it varies! But here's the exciting part – when you work with us, you can expect to receive more candidates compared to hiring internally.
Why, you ask? We have established special relationships with premium job boards like Indeed and ZipRecruiter. This means that when you post a job through us, it's more likely to appear at the top of the search page, grabbing the attention of talented individuals seeking opportunities. By getting more views, you increase your chances of finding that perfect match we call the "Unique Fit."
But here's the best part: you won't be overwhelmed by an avalanche of applications. We work diligently behind the scenes, expertly screening and interviewing candidates, ensuring that you only see the cream of the crop. We take the time and effort to find the best of the best, saving you valuable time and resources.
At Zephyr Connects, we know that finding the right talent for your business is mission critical. That's why we view recruiting as an art and is more related to marketing, than HR - after all, we're competing with other companies for those exceptional candidates.
Our approach is simple, yet powerful: we highlight the unique aspects of your position and company that set you apart from the rest. We know what captures candidates' attention, and we've perfected a structured format that strikes the right balance of information.
In addition, we have a unique secret weapon… but if you want to know more about that, you will have to work with us.
Every team has a unique culture, a special dynamic that defines the essence of the workplace. Whether intentional or not, it exists and shapes the experience for all team members, including you. Think of it as the ‘personality’ of your company.
At Zephyr Connects, we believe in the power of a healthy team culture, one that fosters growth, safety, collaboration, and success.
One bad apple can spoil the bunch, and that's where we step in. We take the time to understand your company's culture, its personality, and what makes it thrive. What matters to you, what works, and what doesn't. Armed with this knowledge, we work tirelessly to find candidates who not only possess the skills you need but also align seamlessly with your values.
Our process is tailored to identify how candidates work with people and what matters most to them. With a keen focus on maintaining your unique team dynamics, (unless you need it to improve- we can help with that too), we ensure that new hires not only fit in but also contribute positively to your vibrant work environment.
At Zephyr we define Culture Fit to mean a person who first and foremost aligns with the Core Values of a company; someone who fits well with the dynamics of the team; who thrives within the leadership style and structure of the company; and who aligns with the goals and direction of the company.
Our full-service process handles much more than just screening resumes. We go deep with candidates to learn what makes them tick, what drives them, what skills and talents they bring to the table, and what they need from their next role- because if it is not a good fit for you both, it is not a good fit, period.
Our process is thorough and includes reference and background checks, assessments and skill testing when desired, and much more.
With that said however, some roles- labor positions for example- are better served with a fast process and we have a service for those roles as well.
Yes! The process to fill these roles needs to move faster than our typical Premium Service, so we have developed a Screening Service approach to get these candidates through the process quickly. However, we are unable to determine Culture Fit with this approach.
We still use our proprietary approach to attract the job seekers we need, then we screen with a phone call to determine if they have the required skills and attitude, then we immediately move the ones who pass the screening call on to you for the formal interview and decision.
Absolutely not. Contingency recruiting fails small business employers, and candidates. To learn more, read out article, The Recruiting Industry Is A Racket.
Yes, we require exclusivity for a couple of reasons:
- You will pay us a fee for our service, so you could end up wasting your money if you choose to work with other recruiters at the same time.
- It can cause Candidate Confusion, which is a great way to get a serious candidate to back out and look elsewhere. They are not keen on not knowing who is really working with your company to fill the role- there is a lot of recruiting approaches that are less than ethical, and candidates deal with this every day, so by staying exclusive we ensure a much better experience for the job seeker, not to mention preserving your Employer Brand.
- It ensures compliance in the recruiting cycle. If a candidate has one type of recruiting experience, and another has a different experience, you can be vulnerable to discrimination claims. Although this is rare, it is very expensive to defend, even if you win. So at Zephyr Connects, we take this seriously and are prudent to protect you and job seekers.
No, all Zephyr recruiters (we call them Connectors) are in the United States and are W2 employees.
Employment Brand Marketing (EBM) is the action a company takes to establish a reputation as an employer. Trader Joe’s and Costco are terrific examples. Their names are almost ubiquitous with Great Places to Work.
This happens through many of the same tactics used to build a reputation as a service provider or product in the marketplace- reviews, social media, word-of-mouth, website Career pages, and paid marketing activities, such as pay-per-click.
Even small businesses can establish a good, or even great, reputation in their community as a place people want to work, but it takes strategy and effort.
When done correctly, yes. We recommend you choose whom you wish to speak to from a candidate’s resume or work history, as opposed to asking them to provide you with a list. This reduces the chances of only speaking to the candidate’s cheerleaders. Also, ask a mix of yes/no and open-ended questions. One of our favorites is: “Did this employee violate any company policies or rules during their employment?” If they say yes, ask if they can share more information.
Please note, if a candidate does not want you to reach out to a person of your choosing, find out the reason- with an open mind! It is a myth that all employees who did not work well with a specific supervisor is to blame. In fact, that is often not the case. Supervisors are rarely taught how to supervise, and they can be poor leaders. It is easy to play the Blame Game, but we recommend against it. Instead, listen with an open mind, find out more about the situation and why they don’t want you to speak to that specific person, give them the benefit of the doubt, and then decide how to proceed.